Frequently Asked Questions

After the discovery phase, we provide a detailed technical proposal outlining the architecture, timeline, and a transparent fixed-price or time-and-materials quotation. We accept secure international bank transfers, and billing is typically structured around clearly defined, mutually agreed-upon project milestones.

We stand by the quality of our code. YottaWay provides a complimentary 4-month warranty period post-launch to address any immediate technical issues and ensure absolute system stability.

Beyond the warranty phase, we offer flexible, SLA-based maintenance retainers tailored to your application's evolving needs, ensuring optimal performance, security patching, and scalability over the long term.

We embrace agile development. If your business needs pivot, simply submit a Change Request to your dedicated project manager. Our engineering team will rapidly assess the technical impact, estimate the required effort/timeline, and present it for your approval before integrating it into the active sprint cycle.

Located in Cairo, Egypt (EET), we share highly functional overlapping work hours with both Europe and the Americas. Our core working hours are Monday to Friday, 10:00 AM to 6:00 PM EET. We utilize modern cloud-based Agile project management and collaboration tools (Trello, Slack, Teams) to maintain seamless daily communication, sprint reviews, and progress tracking.

Active clients are provided access to our dedicated issue tracking portals. Alternatively, you can email [email protected] with detailed reproduction steps, and our QA team will triage and address the ticket according to your SLA.